About our filament
What exactly is a "refill"?
A refill is a 1kg roll of genuine Bambu Lab PETG Basic filament on its own, without the plastic spool that Bambu's retail spools come wrapped around. You load it onto a spool you already own (or a reusable/refillable spool), which is how we're able to sell it for less than a full retail spool.
Is this genuine Bambu Lab filament?
Yes. Every refill we sell is genuine Bambu Lab PETG Basic — same formulation and specs as Bambu's own retail spools. We're not a generic or rebranded filament seller.
Do I need to already own a spool?
Yes. Refills are designed for anyone who already has a Bambu spool (from a previous purchase) or a reusable/refillable spool they'd like to re-use. If you don't have a spare spool yet, Bambu's own reusable spool is the way to go.
Does the refill include the RFID tag for AMS auto-detection?
Yes. Every refill comes with genuine Bambu RFID tags, so your AMS reads the colour and material automatically — no need to set the profile by hand.
What colours are available?
Bambu Lab PETG Basic in Black, White, Gray, Red, Yellow, Reflex Blue, Navy Blue, Misty Blue, Green, Pine Green, Bark Brown, Dark Brown, Dark Beige and Orange. Live stock for each colour is shown on the product page.
Mystery Pack
How does the Mystery Pack work?
Each roll in a Mystery Pack is pulled at random from our in-stock PETG Basic colours. You don't get to choose or request specific colours, and duplicates can happen — that unpredictability is exactly why it's our cheapest price per roll.
Can I request specific colours or a refund if I don't like the colour I got?
No — the random selection is the whole point of the Mystery Pack, so we can't accept colour-based returns or requests. If a roll arrives damaged or faulty, that's always covered — see our Refund Policy.
Ordering & pricing
Is there a first-order deal?
Yes. Sign up for our emails and we'll send you a personal code for any 3 PETG Basic refills for A$59 delivered. One use per customer.
How does volume pricing work?
The more you buy, the less you pay per roll — automatically, with free shipping on every order. PETG Basic refills are A$24.99 a roll and PLA Basic refills are A$26.99 a roll. Buy 4–5 rolls and get 10% off each, 6–9 rolls for 20% off, and 10 or more for 30% off (that's A$17.49 a roll for PETG and A$18.89 for PLA). No code needed, and you can mix and match any colours across PETG and PLA.
Do you offer wholesale or bulk pricing beyond the automatic discounts?
We're currently focused on retail customers. If that changes, we'll announce it — email us at printready3d@gmail.com if you have a specific bulk order in mind.
Shipping & pickup
How fast do you dispatch?
Same day, if you order before 2:00pm AEST on a business day. Standard delivery via Australia Post usually takes 2–4 business days. See our Shipping Policy for full details.
Is shipping really free?
Yes — free standard shipping Australia-wide on every order, no minimum spend required. Need it faster? A paid express shipping upgrade is available at checkout.
Do you offer local pickup?
No — we're an online-only store with no physical location, so every order ships Australia-wide. Same-day dispatch on orders placed before 2:00pm AEST keeps things moving fast either way.
Returns
What's your return policy?
Unopened, unused refills can be returned within 30 days of delivery. Anything damaged, faulty or incorrect is covered at our cost, any time. Full details are in our Refund Policy.
Still have a question?
Email us at printready3d@gmail.com and we'll get back to you.
